Privacy Policy

Thank you for visiting the CleverPrint shop. We strive to serve small to large scale customers with quality local printing and embroidery.



CleverPrint wants to protect your privacy and applies a privacy policy to all visitors to our website and customers to our services. By visiting, requesting an instant quote from our website, or confirming an order with CleverPrint for products and/or services, you agree to the conditions set out in this privacy policy. CleverPrint may contain links to third party sites. This privacy policy does not extend to any third party sites that may provide links on the CleverPrint website and does not protect information that may be gathered through any auxiliary site or entity affiliated with CleverPrint.

The privacy policy enforced by CleverPrint is governed exclusively under Ontario law and any and all disputes will be settled according to Ontario law. Please be advised that the laws governing the collection and storage of information may differ in a customer’s province or country, and that all agreements made with CleverPrint will be legal and binding according to Ontario law. Any information disclosed by customers will be protected by this privacy policy; however, be advised that withholding certain information may limit a customer’s access to CleverPrint’s services.

CleverPrint will automatically collect certain information from all those who access this website. It is the intention of CleverPrint to collect said information for the purpose of maintaining customer profiles and better serving our customers.

CleverPrint will maintain customer profiles with information such as names, addresses, company names, any and all customer information, and purchase and payment history. CleverPrint will also retain information such as credit card information, paypal account information, or any other information necessary to facilitate regular purchases from customers. This retention of information is strictly for the purposes of better serving our customers and will only be used after authorization from the customer.

On occasion CleverPrint will hire auxiliary companies to perform services on our behalf. CleverPrint will disclose certain information to third party companies; however, any information disclosed by CleverPrint is authorized for use exclusively for the purposes of fulfilling the services contracted by CleverPrint. No information will be stored by any third party company unless authorized by CleverPrint for current fulfillment of services or for the ongoing fulfillment of services.

CleverPrint operates under the governing law of Ontario. All information disclosed by customers will be protected under this privacy policy but customer information may be divulged to governing authorities if that disclosure is required by law.

CleverPrint is an independently operating corporation and will protect all information under this privacy policy. In the event that CleverPrint is dissolved or ceases to exist then all information will be destroyed. Should CleverPrint be purchased by another individual, corporation, or any other entity, then all information protected by CleverPrint will be granted to the individual, corporation, or entity that purchases CleverPrint, and all said information will be protected under the privacy policy of that individual, corporation, or entity.

CleverPrint will not share customer information without customer consent. From time to time CleverPrint will host product promotions and contests that rely on the entry of customer information. This may include the disclosure of information to third party sites. Should any customer choose to enter into any promotions or contests it will be required that the customer consent to the disclosure of certain information for the purpose of entry, or to the consent of the disclosure of information to third party sites for entry. CleverPrint will confirm consent before any customer is eligible for entry into any promotions or contests. Any consent to disclose information will be ongoing unless otherwise requested by the customer.


We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


If, at any time, a customer wishes to retrieve information from CleverPrint, any customer information will be granted within 14 days following a formal request by the customer sent to the either of the following “addresses for notifications”. If, at any time, a customer wishes to cancel an account with CleverPrint, account cancellations will occur within 14 days following a formal request sent to either of the following “addresses for notifications”. In the event of an account cancellation, the customer may request the destruction of his/her/their customer information; however, CleverPrint reserves the right to preserve and maintain information concerning previous purchase and payment history. All information retained by CleverPrint after any account cancellation will be stored exclusively by CleverPrint, will remain under the protection of this privacy policy, and will not be disclosed to any third party sites after the cancellation.

The following addresses are supplied for all formal customer notifications to be made to CleverPrint. No notification is considered legally binding under this privacy policy unless directed and received at any of the following locations:

All notifications to be submitted online must be sent to:

All written notices and are to be sent to

  • CleverPrint Inc. 969 Wellington Street West, Ottawa, ON K1Y2X7.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


This Privacy Policy was last updated on 09/04/2018. CleverPrint reserves the right to modify or amend this Privacy Policy at any time and at its own discretion, and to make changes without notice